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Cognizant Hiring Fresher Drive 2024 | For Technical Lead

Cognizant Hiring Fresher Drive 2024:- hiring freshers for Technical Lead. Candidates with Bachelor’s degree are eligible to apply. The detailed eligibility and application process are given below.

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About Cognizant:-

Emerson Off Campus Drive 2024

Company NameCognizant
Post NameTechnical Lead
QualificationAny Bachelor’s Degree
BranchAny Branches
BatchRecent Batches
SalaryUp to ₹ 7 LPA*
ExperienceFreshers
Job LocationBengaluru
Last DateASAP
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Required Qualification:-

  • Qualification: Bachelor’s in Science/ Commerce/Engineering or equivalent
  • Must-Have Skills: SolarWinds-SAM, SolarWinds Log & Event Manager, and Solarwinds- Orion

 

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Job Responsibilities:-

  • Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
  • Adhere to customer security and compliance requirements.
  • Implement approved change requests in line with customer change management process.
  • Be responsible for incident life cycle following ITIL / BIC framework as applicable.
  • Adhere to customer communication etiquette.
  • Ensure stated productivity requirements are met for the engagement.
  • Review CSAT feedback and ensure timely implementation of corrective actions.
  • Participate in the Critsit process to resolve the incident in a timely manner.
  • Log and triage incidents.
  • Coordinate with resolver groups vendors/carriers.
  • Troubleshoot the escalated incident/problem and refer/escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • Contribution to continuous service improvement plans (CSI).
  • Develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of the induction process for new joiners.

Skills Required:-

  • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • Contribution to continuous service improvement plans (CSI).
  • Develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of the induction process for new joiners.

Selection Process For Drive:-

  • Online Application Submission
  • Online Test- Aptitude Test, Technical Test
  • Interview
  • Selection

How To Apply In This Recruitment ?

  1. Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification.

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